We aim to despatch your order immediately. However please allow up to 28 days for delivery. We are only able to deliver to mainland UK addresses excluding the Highlands of Scotland.
Postage and packing is £5.49 on orders.
We carefully pack and check all orders prior to dispatch and we hope that you are delighted with the items that you have chosen.
If there is a problem with any of the products that you have ordered we will be pleased to offer you an exchange or a refund. Please follow the returns procedure detailed below:
If you no longer have the Delivery Note please follow the returns procedure but enclose a letter with your goods, including the Returns Authorisation Code.
If you are not 100% delighted with the products we deliver to you we are happy to offer an exchange or refund. Please call us on 0844 571 4444 within 30 days of receipt and we will advise you on how to return your goods. If you require our carrier to collect the goods, a delivery charge of £5 will apply.
Many of our larger items such as composters and water butts come with a 5 year or 10 year guarantee as specified in the product description. If the product fails within this time period, we will replace it for you. Please contact our customer care team on 0844 571 4444 for further information.